Privacy and Data Protection Policy of Arsenal Canada

Effective Date: May 5, 2025

1. Introduction

Arsenal Canada ("we", "us", "our") is committed to protecting the privacy and security of personal information of our members, donors, volunteers, employees, and other individuals we work with. This Privacy and Data Protection Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Scope of Policy

This policy applies to all personal information collected by Arsenal Canada through our membership applications, website, events, and other interactions with our organization.

3. Information We Collect

We may collect the following types of personal information:

  • Contact details (e.g., name, address, email, phone number)

  • Date of birth and gender

  • Payment and donation history

  • Details of your interactions with us

  • Photographs and videos from events and activities

  • Any other information you voluntarily provide to us

4. Use of Information

Your personal information is used to:

  • Process membership applications and renewals

  • Communicate with you about our activities, events, and fundraising

  • Manage donations and financial transactions

  • Comply with legal and regulatory obligations

  • Improve our services and engagement strategies

  • Enable Arsenal to communicate with you directly, at your discretion

5. Disclosure of Information

We do not sell, trade, or rent your personal information to others. We may share information with:

  • Service providers who assist with our operations (e.g., payment processors, event organizers)

  • Regulatory or law enforcement agencies, if required by law

  • Third parties with your consent

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based site is 100% secure, and we cannot guarantee the security of your data transmitted to our site.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

8. Your Rights

 You have the right to:

  • Access your personal information

  • Request correction of inaccurate or incomplete information

  • Object to the processing of your data in certain circumstances

  • Request deletion of your information, subject to legal requirements 

9. Cookies and Web Analytics

 Our website uses cookies and similar technologies for website functionality and to analyze how users interact with our site. You can control the use of cookies at the individual browser level.

10. Changes to this Policy

 We may update this policy from time to time. The latest version will always be posted on our website.

11. Contact Us

 If you have any questions or concerns about this policy or our handling of your personal information, please contact us at arsenalcanadasc@gmail.com.

12. Acknowledgement

By continuing your membership with Arsenal Canada, you acknowledge that you have read and understood this Privacy and Data Protection Policy.